If you have purchased your ticket, have registered your unique code and are getting an error when entering your code:
- Close the browser and restart the session. Log in to your acount and you should see the Marc Anthony video. You're all set!
If you have not registered your unique code:
- If you have purchased a general ticket, go here: https://live.marcanthonyonline.com and select your country.
- If you have a VIP ticket, go here: https://live.marcanthonyonline.com/vip
- Copy and paste (do not manually type) your code directly from your confirmation email. Your access code is the code below your QR code.
- Create your account with email, password and name.
- Do not try to enter your passcode a second time once you are registered. Reload the page and log in.
You should see a video of Marc Anthony. If you see it, you are good to go. If not, please email us.